Policies

Cancellation/ Rescheduling

Cancellations for Public classes made less than five business days prior to the start date are subject to a 50 percent cancellation fee. Substitutions and reschedules may be made at any time. “No-shows” are subject to a fee of 100 percent of the total class cost. Compuware reserves the right to cancel or reschedule classes.

Participants who cancel or reschedule Private classes the day of or the business day before scheduled training will be charged 100 percent of the class cost. Any other cancellation/rescheduling of private classes within 10 business days before the class start date is subject to a cancellation/rescheduling fee of 50 percent of the total class cost.

Prerequisite

Some classes have prerequisites. We enforce prerequisites to ensure a uniform skill level in our classes. We will be glad to provide a printed course overview before registration to assess readiness to attend a class.

CANCELLATIONS

• Cancellations made less than five days prior to the start of class are subject to, at minimum, a 50 percent cancellation fee. (See Cancellation/Rescheduling Policy in Registration Procedures for more information.)
• Substitutions and reschedules may be made at any time.
• Compuware reserves the right to cancel or reschedule classes.